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    Welcher jsearles22's Avatar
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    Quote Originally Posted by Dan Druff View Post
    Quote Originally Posted by John Stamos View Post

    use them, they are great. I think Druff had a voucher or something and he went over the date it expired but he talked to someone and they said it would be ok when it actually wasn't. I could be way off though.

    So finally I realized that this was hopeless, accepted the $100 reduction in my credit, and vowed never to fly Southwest again.
    After you used the $420 credit of course?

    Common theme with Druff, its always someone else's fault. I dont doubt for a minute that they were possibly rude with you on the phone after giving you misleading information accidently. Here's a noble thought, maybe you should have found sometime in the course of a year to use a ticket that you canceled in the first place. The VP was exactly right, no other airline in the world will allow you to cancel a ticket and then sit on it for 18 months with no fee associated with that transaction. I know i know "but they told me i could." You are obviously a smart man, if something is too good to be true it probably is!


    Quote Originally Posted by Dan Druff
    Even worse, since over a year had passed since I purchased them (thanks to all the time wasted trying to get through to someone for the prior 2 months).
    Lets just forget the 10 months where you did nothing. And lets just assume that you honestly tried calling in morning, noon, and night for 2 months........................
    What if when you called in after 10 months they said they could not extend this credit any longer per company policy? Would you have just ate it, sold it for a discount, or what? It just seems to me that the $100 you lost out on isnt really that big a deal in the whole scheme of things. the SW ticket was probably far and away $100 cheaper then a competing airline anyways when you figure in bag fees and what not.

    Seriously, honestly spare me the response that says "I am the customer, they told me they would do something and they should honor that." Mistakes happen bro, life happens. Druff has what i call the poor ghetto black person syndrome. Believe it or not, the world does not owe you!

    I apologize if this entire response seems tiltish, but its a pet peeve of mine when people complain and feel like business' owe them for some reason. Im the guy who when his order at dinner is slightly screwed up, if its something i can stomach i just eat it anyways. Going off on monkey tilt about every little thing isnt healthy. Just roll with the punches, take your lumps sometimes.
    Last edited by jsearles22; 04-10-2012 at 08:09 AM.

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