Robert Pickering Needs to Learn Some Manners

[jsearles22]

I am also confused about the chargebacks.

Banks always give the merchant 30 days to respond. If the merchant does not respond, the customer wins automatically. If the merchant does respond, they evaluate both claims and make a decision.

This is actually a loophole to win chargebacks against large businesses, as they often do not have the structure in place to respond to chargebacks within 30 days. I have recovered money from airlines that screwed me via this process, though I've only used it honestly, never to steal money that I'm not entitled to. (For example, I was once promised a refund due to a fare difference, never received it, and then subsequent calls had the airline denying I was ever promised it in the first place.)

But anyway... Marty, did you or did you receive notification of the chargeback attempt, and did you respond?

BTW, I think it's possible that Marty uses some third-party credit card processor. I doubt he has the ability to process the payments himself. Often those third party processors don't feel like getting in the middle of the chargeback routine, and simply ding the customer automatically when one comes through.

Also, it's possible this was a credit card payment through Paypal, who is also notoriously customer-biased when it comes to chargebacks.

I like how you admit that it's patently unfair what's happened ITT, yet you've done nothing about it.

[chinamaniac]

Yeah, and here's my graph

Difference here is that graph is mine and yours was googled


OH

[Muck Ficon]

The tags.....fucking epic.

[chinamaniac]

The tags.....fucking epic.

[jsearles22]

Yeah, and here's my graph

Difference here is that graph is mine and yours was googled

Funny part is simple math dictates you either lied before or are lying now, but you're too stupid to realize this

[tyde]

I am also confused about the chargebacks.

Banks always give the merchant 30 days to respond. If the merchant does not respond, the customer wins automatically. If the merchant does respond, they evaluate both claims and make a decision.

This is actually a loophole to win chargebacks against large businesses, as they often do not have the structure in place to respond to chargebacks within 30 days. I have recovered money from airlines that screwed me via this process, though I've only used it honestly, never to steal money that I'm not entitled to. (For example, I was once promised a refund due to a fare difference, never received it, and then subsequent calls had the airline denying I was ever promised it in the first place.)

But anyway... Marty, did you or did you receive notification of the chargeback attempt, and did you respond?

BTW, I think it's possible that Marty uses some third-party credit card processor. I doubt he has the ability to process the payments himself. Often those third party processors don't feel like getting in the middle of the chargeback routine, and simply ding the customer automatically when one comes through.

Also, it's possible this was a credit card payment through Paypal, who is also notoriously customer-biased when it comes to chargebacks.

it's a valid question about the chargebacks

I did have an opportunity to respond, but missed my window

When I originally called my payment processor (after Robert had filed his claims) the amount was immediately deducted from my balance, and I was naturally eager to get it resolved.

I was on the phone with the rep for close to 30 minutes and explained the situation in detail

As I remembered it, the rep told me I had (10) business days to submit my reply (along with screen shots etc) and any other relevant information to support my case and counter the chargeback claim

My mistake was waiting too long. In reality I had (10) calendar days...not business days...and was about 3 hours too late submitting my counter. The case had already been closed by his bank...and the burden is not on my payment processor to take further action on my behalf

As I said earlier though....I have written off the $885.00 and disabled Robert's site and email....I will not be disputing the chargebacks. I did have a window to make an attempt to mount a counter claim....but when push comes to shove, I was a day late.

With that said, he was perfectly within his rights to file a claim...and I have no problems with the act in itself of backcharging my business account....other than the fact he was demanding a refund within 24 hours or he was 'going to immigration'

My issue was (and has been since this all started)...his aggressive threats, abusive comments, disparaging remarks...and his general demeanor

[chinamaniac]

Difference here is that graph is mine and yours was googled

Funny part is simple math dictates you either lied before or are lying now, but you're too stupid to realize this

Once again you fail so bad

[jsearles22]

Funny part is simple math dictates you either lied before or are lying now, but you're too stupid to realize this

[tyde]

I can still file a counter claim to recover funds with his bank..

but it seems like it's more trouble than it's worth...

and quite frankly, after this thread runs it's course...I'll be happy to be done with him

just chalking this up to experience, and will be closing more leaks in my billing system to avoid situations like this in the future with flaky clients

[jsearles22]

I don't have a legally enforceable contract. Furthermore the client can clearly and convincingly show he told me to stop production of the website. I don't have a leg to stand on, we all know it.

Lord knows I need the money worse than almost everyone on this board. But I won't win so I'm just going to try and act like it doesn't matter even though this thread proves otherwise, quite definitively

FYP

[chinamaniac]

Maybe you are stupider than I thought

[tyde]

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[jsearles22]

Maybe you are stupider than I thought

Please tell us again how your best month was 700bb yet you won 7500 in this graph and clearly have spikes well over 700.

Simple math China man. This graph also doesn't match your earlier graphs. It's not rocket science, like at all

[tyde]

JSearles can you kindly cease and desist from requesting me as a friend on Skype, LinkedIn, and any other internet medium

I have no desire whatsoever to be your 'friend' on any level

TIA

oh and LOL @ 'Branch Manager'

gimme a fucking break

[chinamaniac]

Maybe you are stupider than I thought

Please tell us again how your best month was 700bb yet you won 7500 in this graph and clearly have spikes well over 700.

Simple math China man. This graph also doesn't match your earlier graphs. It's not rocket science, like at all

Who said anything about my earlier graphs?

[chinamaniac]

[jsearles22]

JSearles can you kindly cease and desist from requesting me as a friend on Skype, LinkedIn, and any other internet medium

I have no desire whatsoever to be your 'friend' on any level

TIA

oh and LOL @ 'Branch Manager'

gimme a fucking break

Sweet creeper profile pic Martin. I can't imagine why you don't get hits off LinkedIn. Your profile is hilarious.

Lol @ my previous job why? Does it hurt your feelings to know I was lethally responsible for millions annually, with over 100 direct report employees? Also they've paid me more to sit on my couch or play golf or sleep over the last 6 months than you've ever made from a real job

[tyde]

mind explaining to me why the fuck you are even trying to add me as a contact on LinkedIn in the first place then ?

do me a favor and go wave your billy club around like a bad ass you pudgy cheeked, white bread slope

lol @ 'branch manager'

that's hilarious

I'm sure you're pulling in fat bank as a fucking security guard in Missouri

livin' the dream

[tyde]

[jsearles22]

mind explaining to me why the fuck you are even trying to add me as a contact on LinkedIn in the first place then ?

do me a favor and go wave your billy club around like a bad ass you pudgy cheeked, white bread slope

lol @ 'branch manager'

that's hilarious

I'm sure you're pulling in fat bank as a fucking security guard in Missouri

livin' the dream

I was trying to gain access to your profile so I could post the details contents. The forum would point out the numerous lies and non-truths and we would all get a good chuckle. That was my intent