Quote Originally Posted by MightyMau5 View Post
1) Have you only had one account on each WPN skin played on your computer or IP address? (That is, please let me know if any friends/relatives used their WPN accounts on your computer or IP address at any point in the past year.)

Answer- I have ONLY had 1 account per skin & my wife & mother both had use their accounts. When this all went down once they did a apparent IP ban on 27th w/my True "wife & mothers accounts got hit" but after a selfie w/ID for verification they are both back up & running.


2) Have you redeemed any deposit bonuses recently on ACR or WPN?

Answer- No, I usually cash app people money to p2p me funds.


3) It seemed from your story that you were earning bonus spins for your slot play, and that you "opened your bonuses" before going to bed on January 11. You described these bonuses as 25 spins each, for a total of 75 spins, but you also said you "opened bonuses", which sounds like it's more than just free slot spins. Can you explain which bonuses you received/opened on January 11?

Answer- Yes, the slots leaderboard is $300=30 free spins at .50cents, $600=25 free spins at .75cents & $1,100=25 free spins at $1-$1.50. You can stack these like I did "10-15" but some bigger streamers will save up to 200+ but I notice after you stack so many you will lose some here n there.


4) Were these bonuses open to everyone on ACR, or targeted to specific people?

Answer- Bonus rewards are open to ALL, all you got to do is spend $300+ spinning & you get rewarded.


5) Did any other accounts ever receive or redeem these bonuses, which could possibly be associated with you -- such as friends or relatives?

Answer- I mostly did the auto spins from my ACR account & after I was done I did regular spins on my BCP to get the 3 free spins bonus. "Never been a issue before, usually I will spin on my computer & wife will spin on her laptop".


6) Is auto-spinning a feature on ACR slots, or were you using an external program to accomplish this?

Answer- Auto spinning is a feature available on MOST machines, very rarely will there be a machine that doesn't have auto-spin.


7) How much of that $12,400 on ACR was won by playing slots or redeeming bonuses?

Answer- That night I would say about $9k was won on slots/BJ. I am pretty sure between poker, sports betting & casino I have won about $35k the last 2.5 months & NEVER had a issue, until that night. Not sure what it was that caused all this, but after a few people reached out to me saying they were having issues with slots, casino, etc ACR removed the slots leaderboard bonuses on the 14th. So to me that says clearly they had a issue on their end & I don't think it is fair to point fingers at me over a situation I am not aware about.


8) Regarding the acount which received the $3,000 on January 11, who is it? You don't have to name them, but please let me know if that person could possibly be believed to be you? For example, if it's your brother, the answer would be yes. If it's your roommate, the answer would be yes. If it's your buddy who comes over and plays ACR from your house sometimes, the answer would be yes. If it's someone unrelated across the country who has never used their account on your computer or IP before, the answer would be no.

Answer- No
I'm going to be honest with you.

The "wife and mother" accounts are probably the issue here, and you might have a very hard time getting the money back.

Now, once again, I am not judging you. In fact, most brick-and-mortar casinos don't mind if you bring in other adults to take advantage of promotions, even if it's fairly clear that the adults are simply family members playing on your bankroll. (Some casinos will clamp down on this if you start bringing in a bunch of strangers to do the same, though.)

Anyway, the problem is that this sort of multiaccounting has been long rampant online, where people have learned to exploit these "one per person" +EV promos by simply signing up friends and family, and playing as them. In fact, Bovada had a HUGE problem with this, once they started accepting cryptocurrency. Advantage players were signing up new accounts, attempting to aggressively run up deposit bonuses (without ever wagering real money), and then would either walk away tens of thousands ahead, or break even and cash out. Because no actual bank account was required, these people simply falsified identification and pretended to be separate people, repeatedly doing this.

I realize that you're nothing like that, but you can understand why ACR might be very suspicious as to why your wife and (presumably elderly) mother want to play on their site, especially at similar games as you do.

My guess is that your success in the casino plus the quick $3k player-to-player transfer, immediately following the win, triggered an audit. During this audit, they probably noticed the existence of your wife's and mom's accounts. They likely suspected shenanigans, suspeneded you, and eventually concluded you were multi-accounting.

I have two more questions:

1) Did your wife or mother have any balance in the accounts at the time of suspension?

2) Did your wife or mother ever redeem any bonuses, or frequently run the slots for the free spins promo?