Quote Originally Posted by Dan Druff View Post
Quote Originally Posted by 651 View Post

I contacted the seller right away and at first Daniele said j" just give me a few days and I'll give you the bitcoin back"

About 5 mins later Daniele said they need "proof" before they will refund me. The issue is amazon won't give me proof they just give me the same email response.

I have never used an Amazon gift card before. I always used my credit card to order stuff..
Dan Druff's Rule #1 of Customer Service: "Never use e-mail when a phone call is possible."

Call Amazon, don't e-mail them. If necessary, get a supervisor on the line. They are mostly third-world, but they're actually pretty good and fairly empowered.

Well if you call them they tell you that a specialist has to email you about the matter and that they have no way to put a specialist on the phone. It's alot bigger of a pain in the ass than just calling a Supervisor to get it fixed. I wish it was that easy.