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Thread: Major WSOP.COM fail on 6/9/25

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    Platinum ftpjesus's Avatar
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    Major WSOP.COM fail on 6/9/25

    Apparently the Geo Location shit the bed totally causing the cancellation of their online mystery bounty tournament.

    https://twitter.com/WSOP/status/1932276937051025911

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    Flashlight Master desertrunner's Avatar
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    I hope Druff does a radio show soon and covers all of these WSOP issues and happenings.

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    Owner Dan Druff's Avatar
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    Everyone is even angrier because apparently the WSOP Online support people went home early, and literally left the building at Paris/Horseshoe.

    Some people were just shut out mid-tournament with maddening disconnections, while a small percentage kept playing while everyone blinded off.

    Huge bedshit.

    Amazing how 2025 sites have such a hard time with things like this, when in 2003 Pokerstars got it right and did it flawless.

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    Diamond BCR's Avatar
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    Yeah now that Pennsylvania has merged, I registered an account to try to play all those larger online WSOP tourneys. So first off they say it will be 72 hours to verify.

    So I set it up and send them a very clear photo of front/back of license and just keep getting nonsensical it’s blurry and now send your SS card also. Then I resend and more nonsense.


    It’s the same license photo I have had saved and used to verify every similar thing with gambling sites with no issue.

    They just seem half assed. Or like they don’t believe me because my license is from one state but I’m in PA, so they keep giving me the run around. I would have played multiple events by now and I’m pretty much done bothering. Their entire team seems substandard. That they are having geolocation problems makes sense, because I’m thinking that’s not blurry, you can see I’m in PA, but maybe they didn’t want to come out and say they were having issues because it was like they didn’t want my rake. It was a bizarre experience.

    This is Caitlin P. from the Operations Department at WSOP.com. I am writing to you regarding your account with the username xxxxx

    We received your driver's license, but the photo was too blurry to read all the information if you could please resend this document.

    Unfortunately, your account has failed our security checks, and as such we have had to place restrictions upon your account.

    To assist our security checks, and for us to consider your account status, we request the following documents:

    A clear photo of your valid government issued ID, Passport or Driver's License.

    A clear photo of the front of your Social Security card. (card must be signed)

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    Owner Dan Druff's Avatar
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    Update, from Garry Gates:

    Name:  wsopcrash.jpg
Views: 27
Size:  527.4 KB

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    Owner Dan Druff's Avatar
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    So how did they distribute the prize money, aside from letting people keep their bounties, and refunding everyone?

    Not very well, according to poker pro DJ MacKinnon:

    https://twitter.com/djmacjr/status/1933635479314051079


    This is really fucked.

    First, anyone who busted on Day 1 doesn't get anything extra, because they weren't affected, as it was a Day 2 issue. Okay, that's fine.

    Next, they're giving all 1100 people who made Day 2 a free $500 entry ticket, for a total of $550k out of pocket (provided that everyone uses the ticket). Actually, since the ticket will be raked, it's not quite $550k out of pocket, but let's just assume for simplicity's sake that it is. That part is nice, and semi-generous.

    However, the rest is bullshit.

    They are letting people keep the bounties they got on Day 2. That comes out of the prizepool, and is unfair for those who couldn't stay connected in order to compete for these bounties.

    They are refunding people who made Day 2 all of the buyins they contributed, even if they rebought. That's unfair, because again, that comes out of the prizepool, and it hurts those who only bought in once and ran deep.

    They're letting anyone who cashed keep the money they cashed, including those who cashed by blinding out on Day 2.

    They're apparently also paying $1215 to anyone who was still alive when the tournament got cancelled.

    That's basically it. That ends up eating all of the prizepool.


    In DJ's case, he came in with a top-100 stack for Day 2, got disconnected, and was only given the $800 cash he received after blinding out in the money, plus the lol $500 tournament ticket.



    What was the right solution here?

    - Basically rewind day 2 as if it didn't exist

    - Pay the 1100 remaining players using ICM calculations (basically paying people based upon their stack size)

    - Disregard bounties from day 2, and roll them into the general prizepool for payout

    - Do not take away money from anyone. If anyone originally received more money than they would have received via the above formula, pay them nothing further, but don't subract anything

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